General Data Protection Regulations
GDPR, Privacy & CCTV Policies
This is the privacy notice of Riverside Miniature Railway Club “we”, “our”, or “us” refer to Riverside Miniature Railway Club.
- This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions on how we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not.
- We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
- We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
- We undertake to preserve the confidentiality of all information you provide to us and hope that you reciprocate.
- Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
- The law requires us to tell you about your rights and our obligations with you in regards to the processing and control of your personal data.
- We do not share, or sell, or disclose any information collected through our website to a third party.
Information we process because we have a contractual obligation with you
When you buy service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
- Verify your identity for security purposes
- Provide you with our services
- Provide you with suggestions and advice on products, services and how to obtain the most from using our website
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example, to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
Information we process with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us to do so. However, if you do so, you may not be able to use our website or our services further.
Information we process for the purposes of legitimate interests
- We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.
- Where we process your information on this basis, we do after having given careful consideration to:
- Whether the same objective could be achieved through other means
- Whether processing (or not processing) might cause you harm
- Whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so
For example, we may process your data on this basis for the purposes of:
- Record-keeping for the proper and necessary administration
- Responding to an unsolicited communication from you to which we believe you would expect a response
- Protecting and asserting the legal rights of any party
- Insuring against or obtaining professional advice that is required to manage business risk
- Protecting your interests where we believe we have a duty to do so
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
When we receive a complaint, we record all the information you have given to us
We use that information to resolve your complaint
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person
Use of information we collect through automated systems when you visit our website
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
Personal identifiers from your browsing activity
Requests by your web browser to our servers for web pages and other content on our website are recorded.
We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.
We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.
If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.
Disclosure and sharing of your information
Data is processed within the European Union
Our servers are in the European Union
Our hosting company is 1&1 Internet Ltd.
Access to your own information
- Access to your personal information
- At any time, you may request what information we have about you
- We take reasonable measures to keep off-line data safe and secure
Removal of your information
On request, we will delete all information we hold about you. Be aware that we will not be able to recover data that we have been asked to delete.
This may limit the service we can provide to you.
Verification of your information
When we receive any request to delete personal information, we shall first take reasonable steps to verify your identity before taking any action. This is important to safeguard your information.
Retention period for personal data
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
- To provide you with the services you have requested
- To comply with other law, including for the period demanded by our tax authorities
- To support a claim or defence in court
Compliance with the law
However, ultimately it is your choice as to whether you wish to use our website.
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website.
The purpose of this Policy is to regulate the management, operation and use of the closed circuit television (CCTV) system at Riverside Miniature Railway Club. The system comprises of a number of fixed cameras located on the station building at the site of the Railway in St Neots. All cameras are linked to the hard drive and the system can only be accessed by the Club Chairman and Development Manager. The Club owns the CCTV system. The Policy will be subject to review by the Club Committee on an annual basis.
The Riverside Miniature Railway Club is registered with the Information Commissioners Office.
Objectives of the CCTV Policy
The objectives of the Club’s use of CCTV are:
- To help protect the club buildings, equipment and property stored onsite
- To support the Police in a bid to deter and detect crime
- To assist in identifying, apprehending and potentially prosecuting offenders
Statement of intent
The Club will treat the system and all information, documents and recordings obtained and used as data protected by the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
Static cameras are positioned to ensure they do not focus on private homes, gardens and other areas of private property. At no time will a camera be directed to follow or track an individual as all the currently deployed cameras are fixed. Materials or knowledge secured as a result of CCTV use will not be used for any commercial purpose. Images will only be released for use in the investigation of a specific crime and with the written authority of the police. Images will never be released to the media for purposes of entertainment.
The planning and design has endeavoured to ensure that the CCTV Scheme will give maximum effectiveness and efficiency within available means, but it is not possible to guarantee that the system will cover or detect every single incident taking place in the areas of coverage. Warning signs have been placed at appropriate areas of the site.
Operation of the system
The day to day management will be the delegated responsibility of the Club Chairman and Development Manager. The CCTV system will operate 24 hours each day, every day of the year, recording all activity.
Control and Liaison
The system provider will periodically check and confirm the efficiency of the system and, in particular, that the equipment is properly recording and that cameras are functional. The Club will liaise with the supplier regarding servicing and/or repairs and maintenance of the system.
Camera surveillance may be maintained at all times and footage continuously recorded and up to 180 days of footage is held on the system memory.
Images may be viewed by the Police for the prevention and detection of crime. A record will be maintained of any footage released to the Police or other authorised applicants. A register will be maintained for this purpose. Viewing of footage by the Police or any external individual must be recorded in writing and entered in the register.
The Police may require the Club to retain any stored images for possible use as evidence in the future. Such images will be securely stored until the Police need them.
Access by the Data Subject
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
- You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org if you wish to make a request
Any complaints about the Club’s CCTV system should be addressed to the Club Secretary (email@example.com).
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113